Membership Types

Membership Types are the way you set up your membership levels such as: Dedicated Desk, 24/7 Access, Hot Desk, or Punch Passes. Door Access and Reservable Resource free time are associated with Membership Types so keep that in mind when setting up your different types. 

Create Membership Types

  • From the dashboard, navigate to Manage Members > Membership Types
  • Click the New Membership Type button. 
  • Enter the basics: 
    1. Name of the Membership Type,  
    2. Description, 
    3. Marketing Text:  This shows up in the colored bar below the description of the membership type on your homepage and is used to call out something eye-catching like “unlimited free coffee” or “only three desks left!”
  • Choose which kind of membership you’re creating: Recurring, Drop-in or Punch Pass.
    • Recurring (For example this could be a monthly membership like a dedicated desk or hot desk and would automatically bill the member on a monthly basis.)
      1. Choose length of membership, pricing and taxes if applicable.
      2. Next to the pricing field, click the + to add bulk pricing tiers if you’d like to offer bulk pricing to those purchasing Team memberships.
      3. Choose if you want the membership to be visible to the public or if you’d like to keep it private and share the sign-up link with members manually by checking Make membership available for sign up without join link (make visible on sign up pages)
      4. Check Internet Access if you want to provide access for this membership type (this option only applies to spaces using Meraki WiFi integration).
      5. Check Includes Guest Pass to allow this membership type to participate in Proximity Guest Pass. 
      6. For more information, please see the Guest Pass Rules article.
    • Drop-in*
      1. Choose length of membership, pricing and taxes if applicable. You’ll likely make the length of the drop-in membership 1 day.
      2. Choose if you want the membership to be visible to the public or if you’d like to keep it private and share the sign-up link with members manually by checking Make membership available for sign up without join link (make visible on sign up pages).
      3. Check Internet Access if you want to provide access for this membership type (this only applies to spaces using Meraki Wifi integration).
    • Punch Passes*:  Usually punch passes are created to give a bulk discount on drop-ins. You have the option to choose a minimum number of punches that must be purchased to qualify for your bulk rate and you can add an expiration date as well.
      • Choose length of membership and taxes if applicable. You’ll likely want to make the length of the punch pass membership 1 day. This is the length that one punch would be.
      • Add punch options. Choose the minimum and maximum number of punches, the price per punch and if you’d like them to expire and when.
      • Choose if you want the membership to be visible to the public. Or if you’d like to keep it private,  you can uncheck the option: Make membership available for sign up without join link (make visible on sign up pages). You can then share the sign-up link with members manually. 
      • Check Internet Access if you want to provide access for this membership type (this only applies to spaces using Meraki WiFi integration).
      • Punch passes are not currently able to be applied to recurring memberships.
      • Members cannot redeem punch passes from the app.  Members must use the punch from their browser.
      • Below are the four ways punch passes can be purchased by members:
        • When they purchase the punches on the website. 
        • By selecting “Use punch pass” on the space’s home page, then on the “Change membership” page select the punches and press “Join”
        • By navigating to the Change Membership page any other way (e.g. from the My Memberships page) and following the same steps as in #2
        • When they visit a space with the Meraki integration, they have the option to use their punch when the captive portal comes up.
  • Restrict the number of memberships that can be purchased for this membership type, if applicable, by checking the box that says This membership type has limited inventory and entering a limit.

*When a member purchases a day pass they can choose whether they want to use it that day or select a future start date. 
*When a member purchases a punch pass membership they can choose whether or not they want to use their first punch on that day or save it for a later date.