Emails
5 articles
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When Automated Emails are NOT Sent and Why
The following emails can be automated if configured appropriately. Wave Tour Request won't send out if you aren't utilizing Wave. Conference Room Wifi won't send if you don't have Meraki integration or if Reservable Resource Wifi is not configured properly Conference Room Auto Cancelled won't send if you don't set conference rooms to require check-in Conference Room Pending won't send if you don't require manager approval for conference rooms It is also dependent upon…
https://docs.proximity.space/articles/when-automated-emails-are-not-sent-and-why
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New Membership Email: What is the email that is sent to all new members?
New Membership Email = Your space's welcome email to new members Customize the email that new members receive when they sign up. This is a great way to welcome them, introduce them to the specifics of your space, include any important information (like the link to your member handbook), provide them with the link to download the Proximity app, help them understand where to go to fill out their profile, etc. Customizing New Membership Email…
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Check-in emails
You can now create an email that is sent to your members the first time they check in to your space each day. Simply say hi or include important information about your policies, procedures and other things especially important during this time of pandemic. Each member will only receive the email once per day and only on days they check in to your space (via Wave, unlocking a door, checking in for a reservation, etc.).…
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Membership Invitation Email: Example
This is an example of what the standard Membership Invitation email will look like that is sent to members. If the membership is free, the member will not be asked to provide a payment source. More on emails. ER 4.8.21
https://docs.proximity.space/articles/membership-invitation-email-example
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Emails to Space Operators
Emails to space operators are automatically triggered. These emails are sent to any operator of your space with Space Manager checked on their account. If you do not wish to receive these emails, you will want to make sure only Space Owner is checked on your account. Emails sent to Space Managers and when they are triggered: Membership Payment Failure When a member's payment has failed [[member_name]] has cancelled their membership When a member has…
https://docs.proximity.space/articles/emails-to-space-operators