Emails

3 articles

  • When Automated Emails are NOT Sent and Why

    The following emails can be automated if configured appropriately.   Wave Tour Request  won't send out if you aren't utilizing Wave. Conference Room Wifi  won't send if you don't have Meraki integration Conference Room Auto Cancelled won't send if you don't set conference rooms to require check-in Conference Room Pending won't send if you don't require manager approval for conference rooms  It is also dependent upon your settings for approval per membership type. Conference Rooms…

  • New Member Email Language

    Customize the email that you’d like to send to new members when they sign up. This is a great way to introduce them to the specifics of your space and include any important information like the link to your member manual, instructions to specifics in your space and a welcome to your space. Log into the Proximity Platform. Navigate to the Sidebar Navigation. Navigate to Settings > Emails . Under Email Content , select the…

  • Check-in emails

    You can now create an email that is sent to your members the first time they check in to your space each day. Simply say hi or include important information about your policies, procedures and other things especially important during this time of pandemic.  Each member will only receive the email once per day and only on days they check in to your space (via Wave, unlocking a door, checking in for a reservation, etc.).…