The Proximity Platform Help Desk is your first stop if you get stuck, want to learn about features, or just have a laugh with us by watching our Help Videos. The Help Desk will be open when you first visit the Proximity Platform. The Help Desk is visible from any management page whenever you’re logged into the Proximity Platform as a Owner or Manager. Toggle the Help Desk by clicking the ? icon next to…
If you have feature requests or feedback you’d like to pass along to our team, visit http://feedback.proximity.space . Use this page to upvote your favorite requests. We do our best to accommodate all requests and use this page to keep you updated on the progress of requests.
If you run into any challenges or questions that you can’t find answers to, you can get help from a Proximity teammate through Intercom. Open the help channel from the Intercom icon found at the bottom right of the Proximity Platform. From the Intercom pop-out, you can start a conversation with our Support Team by selecting New Conversation . We will work to get you an answer to your question as quick as possible. See…