FAQs - Proximity for Coworking
26 articles
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How can I submit feedback to the Proximity developers?
It's easy! And we really want to hear from you. Feedback Site Our developers pay close attention to our Feedback site where you can search and read through feedback and upvote the responses. If you like a response, please upvote the response by selecting the upwards triangle to the left of the feedback. This will have a number next to it with the number of votes it's received so you can see how popular each…
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What is the yellow triangle next to my member's name?
Have you seen this small caution triangle next to a member's name in your Member List? Fear not! This just means that your member hasn't agreed to your space's Legal Agreements (Terms of Service and/or Cancellation Policy) . This triangle will be visible when a Member first signs up for membership, when you choose to "Add Member" on the back end, or if you update your Legal Agreements. When the triangle is present, the…
https://docs.proximity.space/index.php/articles/what-is-the-yellow-triangle-next-to-my-member-s-name
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How can my member hide their profile in the directory?
There are a few things managers cannot change for members for privacy reasons - all of them being information that can be viewable to the public (depending upon the settings for the Member Directory.) Members will need to make the choice to have these items viewable or not viewable. To not have their profile viewable in the Member Directory, members will want to navigate to their avatar drop-down menu on the right side of the…
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How can I create a full and half day reservable resource?
You cannot currently automatically offer full/half day bookings, although this is something the software will be capable of in the future! We do have a workaround that a few spaces use. To offer full/half day bookings, you will need to: Create a new resource by navigating to Manage Reservations > Reservable Resources > New Reservable Resource . Fill out all of the fields, but the fields that will be most important are: Price - you…
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What is Proximity Open?
Proximity Open is the hardware integration we use in which to allow access to your doors. With the Proximity Open integration, you can set schedules for your doors to remain open/closed, set schedules for your memberships in which your members can access their keys during those times, set exceptions to your schedules for events or holidays, allow members to access keys for reservations, remotely access your space as an admin, and more. In order to…
https://docs.proximity.space/index.php/articles/what-is-proximity-open
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How can I view all of the custom charges from my space?
There are two ways to view all of the custom charges from a certain time period using your reports. In order to get an itemized list of all of your custom charges from a certain time period, you will want to use your User Invoices report or sort your Ledger Export report. User Invoices Navigate to Reports > User Invoices . Choose the time period. Download the CSV file. Sort the spreadsheet by Itemizable Type.…