Manage my Membership

6 articles

• Use a Punch Pass (Member Use)

  To access your keys for the day and/or activate and use your punch, you will need to activate your punch first. You can do this from the mobile app or from a web browser. Activate and Use a Punch This will grant you access for the duration of your punch. If you have key access, you will have to complete this step before accessing your keys. On the App: Select the  PUNCH PASS button in…

  https://docs.proximity.space/index.php/articles/how-to-use-a-punch-pass-member-use

• Change my Password

  If you forgot your password, you can easily reset it.  Select Forgot Password  on the Log In page to have a password reset link sent to your email. You can also ask the Space Manager to reset your password for you! 

  https://docs.proximity.space/index.php/articles/change-my-password

• Change my Payment Source (Member Use)

  Add a Payment Source You can add a Payment Source by navigating to the avatar drop-down menu on the top right side of the page. Simply click " Payment Sources"  and from the new page, click   Add Bank Account  or Add Credit Card.  If you hover over Add Bank Account   you can choose to add your ACH information manually or instantly. ACH Bank Account If you choose to add your bank account manually,…

  https://docs.proximity.space/index.php/articles/change-my-payment-source-member-use

• Cancel my Membership

  To cancel your membership, log in to your account and navigate to the drop-down menu next to your avatar located in the top right-hand corner of the page and select My Memberships. Here, you will see all of your Proximity Network memberships and you can easily cancel by selecting Cancel  in red to the right of your membership. You'll be directed to a page that will ask you if you are sure you'd like to…

  https://docs.proximity.space/index.php/articles/cancel-my-membership

• Edit my Profile

  By navigating to the avatar drop-down menu on the top right of the page > My Profile > Edit Profile you will be able to: Add an avatar Create a custom profile link List your name and company  (if your space uses this - it is the automated concierge service) List your profile in the Member Directory (can be found at Members at the top of page) Edit your name Add your birthday (this is…

  https://docs.proximity.space/index.php/articles/edit-my-profile-member-use

• Hide a profile in the Member Directory

  As a Member of a space, if you do not wish to have your profile visible in the Member Directory, we've got you covered. You'll simply need to  Log In to your account and navigate to your avatar drop-down menu on the top right side of the page.  Click My Profile --> Edit Profile and uncheck the box that says " List my profile in the directory"  Make sure you scroll to the bottom of…

  https://docs.proximity.space/index.php/articles/hide-my-profile-in-the-directory-member-use