Settings & Content
11 articles
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General Settings for Coworking
Customize the Proximity Platform to match the needs of your space. Set your legal agreements and emergency settings. From the dashboard, navigate to Settings > General . Space Options Allow managers to see revenue?: Check this box if you'd like space managers to be able to see revenue within reports and your dashboard. Please note: managers will always be able to see individual invoices. If this is unchecked, the only reports space managers will be…
https://docs.proximity.space/index.php/articles/general-settings
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Brand and Content
Customize the Proximity Platform to fit your brand by adding your logos, colors and images. Branding Tab From the dashboard, navigate to Settings > Brand and Content. Under the Branding tab: Add your branded images. Add your Logo with a light background and dark background. If you don’t have a logo with a dark background, a .PNG with a transparent background will work. Add your Favicon, which is the icon that is shown in a…
https://docs.proximity.space/index.php/articles/brand-and-content
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Emergency Measures
The Danger Zone There may come a time when you need to lock down your space, stop emails from the system, and/or suspend billing for your members. These features let you do just that. We call it The Danger Zone because it's not for normal times. (And because now the song is stuck in your head too!) Navigate from your dashboard to Settings > General. Disable Email Notifications In rare cases, you might…
https://docs.proximity.space/index.php/articles/emergency-measures
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How to Edit Space Info (on the map and mobile app)
When potential members try to find your space using the Proximity map, they'll be able to see your Space Info as also seen on the Welcome Message on the front page of your site. From the dashboard, navigate to Settings > Brand and Content. Under the Content tab, navigate to "Wifi Information." Your Welcome Message will also be your space info on the map.
https://docs.proximity.space/index.php/articles/how-to-edit-space-info-on-the-app
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Manage Amenities
Bring more attention to your space by listing the amenities that are available. Amenities are listed on the home page of your site under your welcome message. Add Amenities to your Space Navigate to Settings > Amenities . Select an amenity from the drop-down list to get started. Cost : If there is an additional charge for the amenity, this will be noted by a ($) on the amenity. Additional Information : This will show…
https://docs.proximity.space/index.php/articles/manage-amenities
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What are Owners and Managers? How do I add another admin to our space?
Owners and Managers have administrative permissions. Only Owners can add other Owners or Managers to the platform. Owners also have the ability to hide revenue reports from Managers. Managers receive email notifications about reservations and new activity, and text messages from Proximity Wave for tour requests, while Owners do not. You can be both an Owner & Manager. Make Someone an Admin From the dashboard, navigate to Manage Members > Member List . Select the…
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Branding and Content Training Video
Watch Video
https://docs.proximity.space/index.php/articles/branding-and-content-training-video
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How to Migrate your Legacy SSL
Recent upgrades to Proximity's infrastructure revamped the way we create and manage SSLs and route internet traffic for your space. To take advantage of these upgrades, which provide extra security to the traffic at your site, you'll need to change some settings on your custom domain. This is about a 15-minute process and will cause no downtime for you or your members. To prepare for this migration, you will need access to the service that…
https://docs.proximity.space/index.php/articles/how-to-migrate-your-legacy-ssl
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Linking Your Proximity Site
Now that your Proximity site is built out, it is time to link it to your website. Use the URL format below to "link" your Primary Website and Proximity. Use these links in your navigation menu or turn them into a button, anywhere on your website. Have you setup a Custom Domain ? While not required, it is preferable by many and is recommended to complete before proceeding. Login Standard : https:// {mysubdomain} .proximity.app/login Custom…
https://docs.proximity.space/index.php/articles/linking-your-proximity-site
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Create a FAQ "Frequently Asked Questions" Page
An FAQ page is a powerful tool that can significantly enhance the user experience for both new and existing members of your coworking space. By providing clear and concise answers to common questions, you can streamline operations, improve member satisfaction, and reduce the volume of support inquiries. Here are some key benefits of building and maintaining an FAQ page within the Proximity Platform: Benefits of an FAQ Page Improved Member Experience Easy Access to Information:…
https://docs.proximity.space/index.php/articles/create-a-frequently-asked-questions-page
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Embed a Calender (Calendly) Link
Embedding a dynamic calendar app, such as Calendly, into your Proximity Platform can greatly enhance the efficiency and convenience of scheduling tours for potential members. This feature allows you to provide a seamless booking experience, ensuring that your workspace remains accessible and welcoming. Here are the key benefits of utilizing this feature: Benefits of Embedding a Dynamic Calendar App Streamlined Scheduling Process Automated Booking: Prospective members can schedule tours at their convenience without needing to…
https://docs.proximity.space/index.php/articles/embed-a-calendly-link