History for "I processed a refund in Stripe and my member never got it"
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Updated by Megan Pastor, Aug 09, 2023 at 3:15pm
You processed a refund in Stripe, and your Member never got it. What happened?
The number 1 rule of Proximity is DO NOT REFUND YOUR MEMBERS IN STRIPE!Since you connect your Stripe account to Proximity via Stripe Connect, when you refund through Stripe, the refund goes back to Proximity, not your member. That's why we've made it easy for you to refund via the Proximity platform and the refund goes straight to your member!
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Updated by Megan Pastor, May 02, 2023 at 6:59am
IYou processed a refund in Stripe, andmy memberyour Member never got it. What happened?
The number 1 rule of Proximity is DO NOT REFUND YOUR MEMBERS IN STRIPE!Since you connect your Stripe account to Proximity via Stripe Connect, when you refund through Stripe, the refund goes back to Proximity, not your member. That's why we've made it easy for you to refund via the Proximity platform and the refund goes straight to your member!
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Created by Megan Pastor, May 02, 2023 at 6:58am