Email Verification

Complete the email verification process so your members can respond to your emails that are sent from the Proximity Platform.

  1. From the dashboard, navigate to Settings > Emails.
  2. At the top of the page, update the Send Emails From email address as your space address (e.g.,
    1. The verified email must reflect a domain that you own.  A domain of Google or Hotmail (e.g., will not be accepted.
  3. Click Save Settings.

After saving, a yellow box will pop-up containing the information you need for email verification. Under DNS Text Record, the Host and Value will be displayed.

  1. Open another tab in your web browser and navigate to your web hosting platform. You will be adding a DNS record to your web hosting platform.
  2. Set the subdomain/host/name to the first code in Proximity: “Host”.
  3. Set the record type to TXT.
  4. Set the target/pointing to/value to the second line of code in Proximity: “Value”.
  5. Click Save Settings.

Once saved, validation may take a few hours.

  1. Return to the Proximity Platform.
  2. Navigate to Settings > Emails.
  3. Click Check for Record.
  4. The yellow box will no longer appear when the record has been set correctly.

Use the Need Help? icon (?) to see a list of common email hosting services and step-by-step instructions for each.