Manage Doors
8 articles
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Order Door Controller
Proximity Open controls your doors and is kind of like magic! Order your door controller through the Proximity Platform to allow your members to gain access to your space with Proximity Mobile, the mobile apps for both iOS and Android. From the dashboard, navigate to Order . You’ll be directed to our online marketplace. Once in the marketplace click on Door Hardware and then Proximity Open Controller ( kit) . Each Proximity Open Controller controls…
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Door Schedules
Set your schedule for your regular hours, create exceptions for holidays, give your members access specific to their membership type. Setting Your Door Schedule From the dashboard, navigate to Manage Doors > Schedules . You can set a different schedule for each door. Click Edit Schedule to set the schedules. Click the pink plus sign on the schedule, and slide the cursor on the dark grey boxes to set the hours for when the door…
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Setting Door Schedules and Managing Door Access by Membership Type
Set your door schedule for your building and create custom door access for Members with different Membership Types. Keys will only appear if the membership type has been given key access and it is during the time on the schedule when they have access and they are within proximity of your building. If the member's payment has failed and they have been set back to Community Member, the system will automatically remove access from their…
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Door Controller Setup
Set your door schedules, give members key access, create other parameters around location, add geofencing, manage notifications for propped open doors, color code your keys, and more. From the dashboard, navigate to Manage Doors > Manage . ( Your door controller will be added prior to its arrival at your space.) Select Edit next to the door controller. If you would like to rename the controller to indicate its physical location, you can do…
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Configure Doors
Define your door parameters such as access type and geofencing. Create a Name for your door. The name will be what your members see on their keys and should reflect the door's location, or room name. Channel Assignment can generally be left as they are. Channels will be listed as numbers 0-3. If you have only two doors, you will use channels 0 and 1. If you are going to use a key pad, it…
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How do I require approval before giving a member Door Access?
If you'd like to require your approval before granting door access to reservations and members, navigate from the dashboard to manage doors > manage and select the door that you'd like to require approval for. Click require approval and the update button to save. You will see your pending approval requests in a new section under manage doors called key access . AB 3/20
https://docs.proximity.space/articles/how-do-i-require-approval-before-giving-a-member-door-access
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Help, my doors are offline!
The first step is to make sure your controller has access to the internet. Even if your internet is working, the controller may have lost connection. Unplug the controller from power for 30 seconds and plug it back in. Next check to make sure the connection is working. Test this by plugging the ethernet cable into another device. Want to see if your controller is back online? Navigate to Manage Doors > Manage and check…
https://docs.proximity.space/articles/help-my-doors-are-offline
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Geo-Fence: How can I set a perimeter in which my members can access their keys?
Space managers and owners can access keys remotely from anywhere. For the safety of your space, members are limited to their access to a specific radius as defined in your door settings. To manage these settings, navigate to Manage Doors > Manage . Hover over the three dots on the right side of the door controller and select Edit. Select the door you'd like to set the geo-fence for. First, you will need to…