Manage Doors
10 articles
-
Order Door Controller
Proximity Open controls your doors and is kind of like magic! Order your door controller through the Proximity Platform to allow your members to gain access to your space with Proximity Mobile, the mobile apps for both iOS and Android. From the dashboard, navigate to Order . You’ll be directed to our online marketplace. Once in the marketplace click on Door Hardware and then Proximity Open Controller ( kit) . Pricing Information: $49/month per coworking…
-
Door Schedules
Set your schedule for your regular hours, create exceptions for holidays, give your members access specific to their Membership. Setting Your Door Schedule From the dashboard, navigate to Manage Doors > Schedules . You can set a different schedule for each door. Click Edit Schedule to set the schedules. Click the pink plus sign on the schedule, and slide the cursor on the dark grey boxes to set the hours for when the door should…
-
Setting Door Schedules and Managing Door Access by Membership
Set your door schedule for your building and create custom door access for Members with different Memberships. Keys will only appear if the Membership has been given key access and it is du ring the time on the schedule when they have access and they are within proximity of your building. If the member's payment has failed and they have been set back to Community Member, the system will automatically remove access from their account. …
-
Door Controller Setup
Set your door schedules, give members key access, create other parameters around location, add geofencing, manage notifications for propped open doors, color code your keys, and more. From the dashboard, navigate to Manage Doors > Manage . ( Your door controller will be added prior to its arrival at your space.) Hover over the three dots next to the door controller and select Edit. If you would like to rename the controller to indicate…
-
Configure Doors
Define your door parameters such as access type and geofencing. Create a Name for your door. The name will be what your members see on their keys and should reflect the door's location, or room name. Channel Assignment can generally be left as they are. Channels will be listed as numbers 0-3. If you have only two doors, you will use channels 0 and 1. If you are going to use a key pad, it…
-
How do I require approval before giving a member Door Access?
If you'd like to require your approval before granting door access to reservations and members, navigate from the dashboard to manage doors > manage and select the door that you'd like to require approval for. Click require approval and the update button to save. You will see your pending approval requests in a new section under manage doors called key access . AB 3/20
https://docs.proximity.space/articles/how-do-i-require-approval-before-giving-a-member-door-access
-
Help, my doors are offline!
Troubleshooting an Offline Door: The first step is to make sure your controller has access to the internet. Even if your internet is working, the controller may have lost connection. If your door controller has physical access to the internet, you should see a green light (link light) flashing next to the ethernet port. If you don't see this light follow these steps. After each step, wait a few minutes and check to see if…
https://docs.proximity.space/articles/help-my-doors-are-offline
-
Geo-Fence: How can I set a perimeter in which my members can access their keys?
Space managers and owners can access keys remotely from anywhere. For the safety of your space, members are limited to their access to a specific radius as defined in your door settings. To manage these settings, navigate to Manage Doors > Manage . Hover over the three dots on the right side of the door controller and select Edit. Select the door you'd like to set the geo-fence for. First, you will need to…
-
Help! My Member's keys aren't showing in their app!
Trouble Shooting for a Member's Keys not Showing in App: Make sure the member has agreed to your space's newest terms of service. If the member has a yellow triangle next to their name in the Member List, they have not. They'll need to log in to the website on a web browser either on their phone or on a computer and it will prompt them to accept the terms. Confirm the member has a…
https://docs.proximity.space/articles/help-my-member-s-keys-aren-t-showing-in-their-app
-
Finding Your Latitude & Longitude
In order to prevent members from accessing our doors remotely, you'll need to set the latitude and longitude for each door. ( More info on setting your geo-fence to prohibit remote access .) These coordinates can end up being different than your space's coordinates. To find the exact coordinates of each door we recommend using Google Maps on a cellular device. Make sure location settings are turned on. Open google maps. Touch and hold a…
https://docs.proximity.space/articles/finding-your-latitude-longitude