Manage my Membership

5 articles

  • Use a Punch Pass (Member Use)

    Currently, the app does not support activating your punch pass automatically. To access your keys for the day and/or activate and use your punch, you will need to activate your punch on the web browser using your laptop or mobile web browser on your phone. To do this,  log in to your account and select Use punch pass,  which is displayed next to the 'See Memberships' button. From there, you'll choose your punch pass and…

  • Change my Password (Member Use)

    If you forgot your password, no big deal! Select Forgot Password  on the login page to have a password reset link sent to your email. You can also request the manager of your space reset your password for you! To change your password while logged in, navigate to the avatar drop-down menu on the right side of the page and select My Profile. From here, select Edit Profile  in pink in the top right-hand corner.…

  • Change my Payment Source (Member Use)

    1. You can add a payment source by navigating to the avatar drop-down menu on the right side of the page > Payment Sources  > Add Bank Account  or Add Credit Card.  2. You will then need to choose your preferred payment source for your membership by navigating to the avatar drop-down menu > Memberships  > Select the gray pencil in the Payment Method column > Select your preferred payment source. Note: The payment source…

  • Cancel my Membership (Member Use)

    To cancel your membership, navigate to the avatar drop-down menu on the right side of the page and select Memberships. Here, you will see all of your Proximity Network memberships and you can easily cancel by selecting Cancel  in red to the right of your membership. You'll be directed to a page that will ask you if you are sure you'd like to downgrade your membership. Note: Managers at spaces have the ability to disable…

  • Edit my Profile (Member Use)

    By navigating to the avatar drop-down menu on the top right of the page > My Profile > Edit Profile you will be able to: Add an avatar Create a custom profile link List your name and company on Wave (if your space uses this - it is the automated concierge service) List your profile in the Member Directory (can be found at Members at the top of page) Edit your name Add your birthday…