Manage Reservations

2 articles

• Does my member automatically receive a refund when cancelling a reservation?

  When a member cancels their reservation they do not automatically receive a refund. You will be notified of the cancellation via email, and you can choose to refund the invoice manually if you'd like. When a member cancels their reservation that was booked with free time before the reservation begins , their free time will be returned to them. If the reservation has already begun, they will not have their free time returned to them.

  https://docs.proximity.space/articles/does-my-member-automatically-receive-a-refund-when-cancelling-a-reservation

• How to make reservations on behalf of your members

  📅 Make Reservations on Behalf of Your Members When you, as a manager, go to make a reservation, you now have the option to book it for a member in your space. And you can choose whether to waive any charges or free time associated with that reservation (fees for recurring reservations cannot be waived at this time). How does it work? It's easy, make a reservation as normal, but at the top of the…

  https://docs.proximity.space/articles/how-to-make-reservations-on-behalf-of-your-members