Reservations & Resources
11 articles
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Reservable Resource Free Time
Free time is an amount of time provided to the member that does not require payment. This is a perk of some coworking memberships. Free time is deducted from the member's account as soon as the time is booked, not when the reservation starts. Free time will be returned if reservation is cancelled before its start time. Free time is applied to the month during which the member books a reservation, not…
https://docs.proximity.space/articles/reservable-resource-free-time
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Resource Categories
Use this setting to group your Reservable Resources into categories like Conference Rooms, Event Space, or sort the resources by floor or area. By grouping your resources into categories, you can also give your members a pool of free time to be shared across the category instead of giving free time per resource. Create New Resource Category From the dashboard, navigate to Manage Reservations > Categories > New Resource Category . Title : Example: Conference…
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Create and Manage Reservable Resources
Now that you have added Categories , you can create your Reservable Resources. These could be conference rooms, phone booths, event space, etc. - anything at your space that you'd like your members to be able to reserve and use by the hour. Creating Reservable Resources From the dashboard, navigate to Manage Reservations > Reservable Resources > New Reservable Resource . Name Category: This will be used for your revenue reports, for members to easily…
https://docs.proximity.space/articles/create-reservable-resources
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Enabling Recurring Reservations
Are recurring reservations on by default? No, recurring reservations are not enabled by default. Spaces that wish to offer this feature to their members will need to adjust their resource settings and/or Membership parameters to allow recurring reservations to be created. Note: The Max Days Out does not apply to Recurring Reservations. Recurring Reservations are indefinite unless indicated by the member when creating the reservation. Enabling recurring reservation for the entire Resource In the…
https://docs.proximity.space/articles/enabling-recurring-reservations
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Creating Recurring Reservations
To create a recurring reservation for yourself or on behalf of a member, you must first ensure recurring reservations are enabled for the resource in which you're wanting to book. Creating a Recurring Reservation Navigate to Reservations in the top navigation tool bar and select Book Now . Choose the resource, date, and time that you would like to start the Recurring Reservation. Check the box that says, "Make this a recurring reservation starting on,…
https://docs.proximity.space/articles/creating-recurring-reservations
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Canceling Recurring Reservations
Can I cancel just one of my recurring reservations? Yes, you can. View your upcoming reservations and choose the recurring reservation you want to manage. Select the occurrence of your recurring reservation that you wish to cancel and choose the option to Cancel this occurrence only. How do I cancel all future occurrences of my recurring reservation? From your upcoming reservations and choose the recurring reservation you want to manage. Select the occurrence you want…
https://docs.proximity.space/articles/canceling-recurring-reservations
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Billing for Recurring Reservations
Recurring Reservations that start in the current month You will be charged for any recurring reservations that begin in the current month at the time of making your reservation. Any free time remaining in the current month will be applied to each occurrence until the free time is runs out. At this time, Team Reservation Budgets cannot be used for Recurring Reservations. However, Team members can still make Recurring Reservations, but they will need to…
https://docs.proximity.space/articles/billing-for-recurring-reservations
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Edit a Reservation
Edit a Member's Reservation Navigate to Manage Reservations > Calendar > Select the reservation. From here, you can: Edit the P urpose (Meeting name) Select a R esource from the drop-down menu Select the Reservation Date Select the Start Time Select the End Time Important to Note: You will not be able to change the reservation to a date/time when there is another reservation scheduled (conflict in schedule.) When editing the time of the reservation,…
https://docs.proximity.space/articles/how-can-i-edit-or-change-a-reservation
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How to make reservations on behalf of your members
When you, as a manager, go to make a reservation, you now have the option to book it for a member in your space. And you can choose whether to waive any charges or free time associated with that reservation (fees for recurring reservations cannot be waived at this time). Create a Reservation on Behalf of your Member Navigate to the Reservations tab in the top navigation tool bar. From here, select Book Now . …
https://docs.proximity.space/articles/how-to-make-reservations-on-behalf-of-your-members
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How to give members "monthly free time" for reservable resources
Monthly free time is the default number of free reservation minutes that members receive each month along with their membership. If you haven't set up your reservable resources yet, start here . Customizing Membership Parameters for Reservable Resources Hover over the three dots next to the resource and select Membership Parameters . Select Customize next to the membership. You will repeat/customize all the steps below for each membership under each reservable resource. Please note: You…
https://docs.proximity.space/articles/how-to-give-members-monthly-free-time-for-reservable-resources
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How do I make a reservation further than 365 days out?
So here’s what needs to be done to be able to book more than 365 days out: 1. The member booking needs to have manager privileges. 2. The member also needs to have a membership type that allows booking more than 365 days out. 3. The resource needs to allow bookings more than 365 days out.
https://docs.proximity.space/articles/how-do-i-make-a-reservation-further-than-365-days-out