Manage Reservations
5 articles
-
Reservable Resource Free Time
Free Time is an amount of time provided to the member that does not require payment. This is a perk of some coworking membership types. Free Time is deducted from the member's account as soon as the time is booked, not when the reservation starts. Free Time will be returned if reservation is cancelled before its start time. Free time is applied to the month during which the member books a reservation, not…
https://docs.proximity.space/articles/reservable-resource-free-time
-
Resource Categories
Use this setting to group your Reservable Resources into categories like Conference Rooms, Event Space, or sort the resources by floor or area. By grouping your resources into categories, you can also give your members a pool of free time to be shared across the category instead of giving free time per resource. From the dashboard, navigate to Manage Reservations > Categories . Select the New Resource Category button. Create a name for your Category.…
-
Create Reservable Resources
Now that you have added Categories , you can create your Reservable Resources. These could be conference rooms, phone booths, event space, and more. From the dashboard, navigate to Manage Reservations > Reservable Resources . Click the New Reservable Resource button. Create a name for your resource. Choose the appropriate Category . Add a Description of your resource. Example: “This is our largest conference room on the 2nd floor. This room seats 10 comfortably, and…
https://docs.proximity.space/articles/create-reservable-resources
-
Does my member automatically receive a refund when cancelling a reservation?
When a member cancels their reservation they do not automatically receive a refund. You will be notified of the cancellation via email, and you can choose to refund the invoice manually if you'd like. When a member cancels their reservation that was booked with free time before the reservation begins , their free time will be returned to them. If the reservation has already begun, they will not have their free time returned to them.
-
How to make reservations on behalf of your members
📅 Make Reservations on Behalf of Your Members When you, as a manager, go to make a reservation, you now have the option to book it for a member in your space. And you can choose whether to waive any charges or free time associated with that reservation (fees for recurring reservations cannot be waived at this time). How does it work? It's easy, make a reservation as normal, but at the top of the…
https://docs.proximity.space/articles/how-to-make-reservations-on-behalf-of-your-members