How can I set a perimeter in which my members can access their keys?
Space managers and owners can access keys remotely from anywhere. For the safety of your space, members are limited to their access to a specific radius as defined in your door settings.
To manage these settings, navigate to Manage Doors > Manage. Hover over the three dots on the right side of the door controller and select Edit.
Select the door you'd like to set the geo-fence for. First, you will need to set the latitude and longitude for the door. Then, enter in the Fence in feet. (Most spaces use 200 sq. ft.) Select Update _____ Door.
- To set latitude and longitude for each door, we recommend dropping a pin on Google. More information on finding latitude and longitude.
Note: If members are having issues accessing their keys after turning on the geo-fence for your space, make sure location settings on their devices are turned on. They may also need to restart the app and/or device.