Setting Door Schedules and Managing Door Access by Membership

Set your door schedule for your building and create custom door access for members with different memberships. Keys will only appear if the membership has been given a schedule for door access and they are within proximity of your building. If the member's payment has failed and they have been set back to the default membership, the system will automatically remove access from their account. 

Setting General (Open/Closed) Door Schedules

Navigate to Manage Doors > Schedules.

  • Click Edit Schedule on the door that you wish to grant access to.
  • Use the (+ / -) cursors to set the hours you'd like to have the doors unlocked each day. 

Setting an Exception to the Open/Closed Schedule for Holidays

Navigate to Manage Doors > Schedules.

  • Click on the Holidays/Exceptions tab to set your doors to be unlocked or locked for holidays or special occasions. 
  • To lock the door on a specific day(s), select the date of the exception and leave the time selection blank. 

Setting Key Access Schedules by Membership Type

Navigate to Manage Doors > Schedules.

  • Click on the Membership Access tab and select the membership you'd like to give access to.
  • Either click the 24/7 access button or use the (+ / -) cursors to set the hours you'd like to give each day. 
  • Select Update to save your changes. 


Granting Keys Directly to Members

Navigate to the member's Keys tab to grant keys directly to members.

  • Follow this link for more on granting keys directly to members.
  • Please note: If you give key access to a member via this page, they will retain their access until it is removed, or their membership is changed to a Community Member. Meaning, this option will not work for punch pass members unless you only want the member to have the keys for the duration of their punch one time.


ER 8.10.21