How to use Custom Charges
Sometimes you will need to custom charge your member. This can be used to bill for initial move-in costs, late fees, deposits, etc.
From the dashboard, navigate to Manage Members > Member List and click on the member.
From the billing tab click on $ Create Custom Charge.
Be sure to fill in all of the information.
If you'd like to bill the member immediately, click Charge immediately instead of sending an invoice. This option will not be available if the member does not have a payment source on file.
If you send an invoice to a member, they will be sent an email with the link to pay the invoice. The description and dollar amount will also be included in the email.