In-App Help Desk

The Proximity Platform Help Desk is your first stop if you get stuck, want to learn about features, or just have a laugh with us by watching our Help Videos.

  • The Help Desk will be open when you first visit the Proximity Platform.
  • The Help Desk is visible from any management page whenever you’re logged into the Proximity Platform as a Owner or Manager.
  • Toggle the Help Desk by clicking the ? icon next to your profile picture in the upper right of the Proximity Platform.
  • Browse helpful videos and topics related to the platform.