History for "Proximity Mobile App - User Guide"

How to Use Proximity Mobile App

Essential Functions

Don't have the app? Download for iOS (Apple), Download for Android (Google)
Download a printable Quick Start Guide

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Other Functions

1. View / Cancel Upcoming Reservations

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen in Proximity Mobile.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

UseThere are two areas to use a punchPunch to access your keys in Proximity Mobile:

1. Upon launch, a Use Punch button will be displayed above the favorite keys.
2. Navigate toVia My KeysMy Keys
   1. Navigate to My Keys
   2. Tap "Use Punch" and the punch pass to redeem
   3. Keys will be displayed
3. Tap "Use Punch" and the punch pass to redeem
4. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Other Functions

1)View / Cancel Upcoming Reservations

There are two areas to view Upcoming Reservations:

• From the the Home page, look for the Upcoming Reservations section - keep in mind these are only your reservations.
• From the All Reservations page
  1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
  2. Tap the All Reservations
     • You will only be able to view details for a reservations of which you are an organizer of.
     • If you are are a Manager or Owner, you will have reservation details including the organizer, wifi information, and the ability to cancel.
       
       

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing in Proximity Mobile? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

Powered by Froala Editor

How to Use Proximity Mobile App

Essential Functions

Don't have the app? Download for iOS (Apple), Download for Android (Google)
Download a printable Quick Start Guide

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Other Functions

1. View / EditCancel Upcoming Reservations

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen in Proximity Mobile.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys in Proximity Mobile:

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Other Functions

1)View / EditCancel Upcoming Reservations

There are two areas to view Upcoming Reservations:

• From the the Home page, look for the Upcoming Reservations section - keep in mind these are only your reservations.
• From the All Reservations page
  1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
  2. Tap the All Reservations
     • You will only be able to view details for a reservations of which you are an organizer of.
     • If you are are a Manager or Owner, you will have reservation details including the organizer, wifi information, and the ability to cancel.
       
       

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing in Proximity Mobile? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

Powered by Froala Editor

How to Use Proximity Mobile App

Essential Functions

Don't have the app? Download for iOS (Apple), Download for Android (Google)
Download a printable Quick Start Guide

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Other Functions

1. View / Edit Upcoming Reservations

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen in Proximity Mobile.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys in Proximity Mobile:

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Other Functions

1)View / Edit Upcoming Reservations

There are two areas to view Upcoming Reservations:

• From the the Home page, look for the Upcoming Reservations section - keep in mind these are only your reservations.
• From the All Reservations page
  1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
  2. Tap the All Reservations
     • You will only be able to view details for a reservations of which you are an organizer of.
     • If you are are a Manager or Owner, you will have reservation details including the organizer, wifi information, and the ability to cancel.
       
       

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing in Proximity Mobile? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

How to Use Proximity Mobile App

How to Use Proximity Mobile App: Essential Functions

Don't have the app? Download for iOS (Apple), Download for Android (Google)
Download a printable Quick Start Guide

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Other Functions

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out
6. View Upcoming Reservations

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen in Proximity Mobile.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys in Proximity Mobile:

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Other Functions

1)View / Edit Upcoming Reservations

There are two areas to view Upcoming Reservations:

• From the the Home page, look for the Upcoming Reservations section - keep in mind these are only your reservations.
• From the All Reservations page
  1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
  2. Tap the All Reservations
     • You will only be able to view details for a reservations of which you are an organizer of.
     • If you are are a Manager or Owner, you will have reservation details including the organizer, wifi information, and the ability to cancel.
       
       

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing in Proximity Mobile? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

How to Use Proximity Mobile App: Essential Functions

Don't have the app? Download for iOS (Apple), Download for Android (Google)
Download a printable Quick Start Guide

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen in Proximity Mobile.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys in Proximity Mobile:

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing in Proximity Mobile? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

How to Use Proximity Mobile App: Essential Functions

Don't have the app? AppDownload for iOS (Apple), AppDownload for Android (Google)

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen in Proximity Mobile.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys in Proximity Mobile:

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing in Proximity Mobile? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

How to Use Proximity Mobile App: Essential Functions

Don't have the app? App for iOS (Apple), App for Android (Google)

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen in Proximity Mobile.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys in Proximity Mobile:

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing in Proximity Mobile? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

How to Use Proximity Mobile App: Essential Functions

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen in Proximity Mobile.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys in Proximity Mobile:

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity MobileProximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account in Proximity Mobile:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing in Proximity Mobile? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

How to Use Proximity MobileApp: Essential Functions

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource in Proximity Mobile:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

How to Use Proximity Mobile: Essential Functions

1. Favorite Keys (Doors)

2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Troubleshooting

1. No Keys Were FoundNo Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

If the problem continues, contact management and try accessing your keys through the web by adding /letmein to your space's URL (for example: members.coworkingspace.com/letmein). If web access also fails, contact management to confirm your key permissions.

How to Use Proximity Mobile: Essential Functions

1. Favorite Keys (Doors)

2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

How to Use Proximity Mobile: Essential Functions

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building

1) Display Favorite Keys on Your Home ScreenHow to Use Proximity Mobile: Essential Functions

1. Favorite Keys (Doors)

2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building
5. Log Out

Troubleshooting

1. No Keys Were Found

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen.

1. Navigate to My Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

Troubleshooting

Before proceeding, always start by checking for app updates. This can often resolve unexpected behavior.

iOS Users: Check the Apple App Store

Android Users: Check the Google Play Store

1)No Keys Were Found (Keys Not Showing)

Keys Not Showing? Try These Steps:

• Get Closer to the Door: Ensure you're within the required range for the keys to activate.
• Check Internet Connection: Verify that your device has a stable internet connection. If you're experiencing issues with a weak Wi-Fi signal, try switching to cellular data.
• Confirm Your Access Hours: Double-check that you're trying to use the keys during your authorized access times.
• Allow Location Access:
  • The app requires Location permission to display keys. Please enable it in your device settings.
  • An error stating, "Error: You must grant permission to view your location to access keys," indicates this permission is missing.

How to Use Your AppProximity Mobile: Essential Functions

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation
4. Switching Spaces or Building

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen.

• Go toMy Keys
• To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Home screen.
• To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

1. Navigate toMy Keys
2. To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Homescreen.
   • To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys

• Go to My Keys
• Tap "Use Punch" and the punch pass to redeem
• Keys will be displayed

1. Navigate to My Keys
2. Tap "Use Punch" and the punch pass to redeem
3. Keys will be displayed

3) Make a Reservation

Follow these steps to book a resource:

1. Navigate to Reservations
2. Find and tap the resource you wish to reserve.
3. Tap "See Availability".
4. Adjust the time picker by tapping and dragging to select your desired reservation duration.
5. Tap "Continue" once you've set the time.
6. Fill in any required fields.
7. Tap "Complete Reservation" to finalize your booking.

4) Switching Spaces or Buildings

If you have access to multiple spaces or buildings, follow these steps to switch between them:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap the current space/building name (it will appear as a drop-down).
3. Find and select the desired space or building from the list.

5) Log Out

To log out of your account:

1. Tap the Menu icon (☰ or 3-line "hamburger" icon).
2. Tap Settings (look for the gear icon ⚙).
3. Select "Log Out" at the bottom of the Settings screen.

Note: the app version number is displayed in this section, should you require it

How to Use Your App: Essential Functions

1. Favorite Keys (Doors)Favorite Keys (Doors)
2. Use the Punch FeatureUse the Punch Feature
3. Make a Reservation

1) Display Favorite Keys on Your Home Screen

Quickly access your most-used keys by adding them to your Home screen.

• Go to My Keys
• To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Home screen.
• To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys

• Go to My Keys
• Tap "Use Punch" and the punch pass to redeem
• Keys will be displayed

How to Use Your App: Essential Functions

1. Favorite Keys (Doors)
2. Use the Punch Feature
3. Make a Reservation

1) Display Favorite Keys on Your Home Screen

This guide servesQuickly access your most-used keys by adding them to highlight the usage of app functions
Functionyour Home screen.

1. Favorite Keys
2. Use Punch
3. Make a Reservation

• Go toMy Keys
• To add a key to your Home screen: Tap the star icon (☆) next to the door name. The star will fill in (★), and the key will appear on your Home screen.
• To remove a key from your Home screen: Tap the filled star icon (★) next to the door name. The star will become an outline (☆), and the key will be removed from your Home screen.

2) Use Punch

Use a punch to access your keys

• Go to My Keys
• Tap "Use Punch" and the punch pass to redeem
• Keys will be displayed