Shared Memberships

Shared memberships provide an easy way to allow two or more members to access a space for one membership fee. For example, many coworking spaces allow members in an office to give access to their employees at no additional charge.

How Shared Memberships Work

  • A shared membership includes one 'parent' member and a certain number of additional 'child' members. 
  • The 'parent' member is the member that pays for the membership and any resource reservations. All custom charges or invoices (if not billed immediately) will be billed to the 'child' members.
  • Space Managers can set a limit on how many additional members can be included in a member's shared membership, but that limit can be exceeded by the Manager.
  • Additional members use the monthly free time and the payment source of the parent membership when making resource reservations.

Setting Up a Shared Membership

  1. To create a shared Membership, use your dashboard and go to Manage Members > Memberships and select a Membership or create a new one.
  2. Check the box that says Allow this membership to be shared with multiple members?
  3. Enter the maximum number of additional members that you want to allow.
  4. Note: Shared memberships do not apply to day passes, punch-passes, or free memberships. 

Adding Shared Members

  1. Use your dashboard and go to Manage Members > Member List. Edit the member you want to add additional memberships to.
  2. If the member does not have a Shared Membership, change their Membership and save the changes.
  3. Click the tab that says "Shared Members."
  4. Type the email address of a shared member into the field and click the "Add" button.

Upgrading a Shared Membership

  • If a parent member wants to upgrade their shared membership, the new membership must have the capability to be shared. All members will be carried over to the new upgraded membership.
  • If the parent member upgrades to a non-shareable membership, the child members will be downgraded to the default-level membership.
  • Child members are prevented from switching memberships while on a shared membership. Child members must reach out to a manager to unlink their shared membership before then can change to another membership.