How to Use a Punch Pass (Space Manager Use)

When a member purchases a punch pass, they can choose to use a punch on the day of their purchase.  Keep in mind that we do not currently support using punch passes via the mobile apps so the member will need to use the web browser to use their punches. The member can do this from their laptop or the mobile web browser on their phone.

If your Space Uses Meraki 

If you have Meraki Wireless Integration, the member will be prompted to use the punch when they first log on for the day through the captive portal.

If your Space Does Not Use Meraki

  • If you do not utilize Meraki, the member can use a punch by visiting your home page and selecting Use punch pass. 
  • From here, the member will follow the prompts, select the punch pass they'd like to use, and select Activate and Use Punch Pass.

Manually Add/Remove Punches from a Member's Account

If a member does not use their punch,  you can manually deduct punches from their punch pass. Subsequently, if you want to add punches to a member's account, you can do that as well.

Navigate to the member's account through your Member List.

  • Select the Punches tab.
  • Select Edit next to the punch pass in which you want to deduct punches.
  • Use the drop-down menu to enter the amount of punches the member should have remaining.
  • Enter the expiration date for the punches.
  • Save Changes.

Important Things to Note About Punch Passes

Article to Send to Members

Follow the link for an article to send to members on how to use punch passes.

  • This article includes information on how to save the website to your home screen for easy access to activate and use punches.

ER 8.11.21